Do you provide door-to-door transportation in The Villages, FL?
Yes. We provide scheduled door-to-door transportation for seniors, patients, families, and individuals who need reliable rides in and around The Villages, Florida. Our service is for people who want more than a basic rideshare and need dependable pickup, assistance, and scheduled transportation.
What is the difference between curb-to-curb, door-to-door, and door-through-door transportation?
Curb-to-curb means the driver picks you up and drops you off at the curb. Door-to-door means the driver comes to your door and helps you safely get to and from the vehicle. Door-through-door means the driver may also assist you into the building, office, or appointment location. Our service is focused on door-to-door transportation. If you need extra help into an appointment or building, let us know when scheduling so we can confirm the right service level.
Do you provide transportation to medical appointments?
Yes. We provide non-emergency medical transportation to doctor appointments, specialist visits, physical therapy, outpatient procedures, imaging, dental and eye appointments, dialysis, and follow-up visits. We serve The Villages and surrounding areas including Lady Lake, Wildwood, Oxford, Summerfield, Fruitland Park, Leesburg, and nearby Central Florida communities.
Is this an ambulance service?
No. We do not provide emergency medical transportation or ambulance services. If you are experiencing a medical emergency, call 911. Our service is for non-emergency, scheduled rides to or from a medical appointment, airport, home, facility, or other destination.
Do you help seniors get to doctor appointments?
Yes. Senior transportation is one of our main services. We help older adults get to medical appointments, outpatient visits, therapy, errands, family visits, and airport trips. It is ideal for seniors who no longer drive, prefer not to drive, or have family who want a reliable transportation option.
Can you wait during a medical appointment?
Yes, appointment wait service may be available. When scheduling, please tell us the appointment time, location, and expected length of the visit. Depending on the appointment, we can provide either a round trip with a scheduled pickup or wait-and-return service.
Do you provide transportation after outpatient procedures?
Yes, we may provide transportation after certain outpatient procedures, depending on the patient's condition and the facility's discharge rules. Some facilities require a responsible adult escort after sedation or anesthesia, so please confirm the facility's requirements before booking and let us know whether the passenger will need assistance, supervision, or a family member to ride along.
Do you provide wheelchair transportation?
We can assist passengers who use a folding wheelchair or transport chair. If you need a fully wheelchair-accessible, lift-equipped vehicle, please tell us when scheduling and we will confirm availability before your ride. When you book, let us know whether the passenger uses a folding wheelchair, transport chair, walker, or cane so we can arrange the correct vehicle and level of assistance.
Can you transport someone who uses a walker or cane?
Yes. We can assist passengers who use a walker, cane, or similar mobility aid, as long as the passenger can safely transfer into and out of the vehicle with the level of assistance we provide. Please mention any mobility needs when scheduling.
Can a family member or caregiver ride along?
Yes. A family member, friend, or caregiver may ride along when space is available. Please let us know when booking so we can be sure the vehicle has room for the passenger, companion, luggage, wheelchair, walker, or other items.
Do you provide airport transportation from The Villages?
Yes. We provide scheduled airport transportation from The Villages to major Central Florida airports, including Orlando International, Tampa International, Orlando Sanford International, and other regional airports by request. We offer door-to-door pickup and drop-off for airport trips.
Do you provide transportation from The Villages to Orlando Airport?
Yes. We provide transportation from The Villages, FL to Orlando International Airport, also known as MCO. We recommend scheduling airport transportation in advance, especially for early-morning flights, holiday travel, or return pickups.
Do you provide transportation from The Villages to Tampa Airport?
Yes. We provide transportation from The Villages, FL to Tampa International Airport, also known as TPA. We can help with scheduled pickup, luggage assistance, and return transportation from the airport back to The Villages.
Do you provide private rides or shared rides?
We provide private rides only. Private service is best for medical appointments, airport trips, passengers with mobility needs, and anyone who wants a direct, scheduled trip without multiple stops or other passengers.
How far in advance should I schedule transportation?
We recommend scheduling as early as possible, especially for medical appointments, airport trips, early-morning pickups, and rides that require special assistance. Same-day transportation may be available depending on the schedule and driver availability.
What areas do you serve?
We serve The Villages, Florida and nearby communities, including Lady Lake, Wildwood, Oxford, Summerfield, Fruitland Park, Leesburg, Belleview, Ocala, and surrounding areas. Airport and longer-distance transportation may be available throughout Central Florida by request.
Do you provide rides to hospitals and medical centers?
Yes. We provide transportation to hospitals, outpatient centers, surgery centers, imaging centers, rehabilitation centers, doctor offices, dental offices, eye clinics, and specialty practices. Common destinations may include facilities in The Villages, Leesburg, Ocala, Orlando, Tampa, and surrounding areas.
Can you pick someone up from a hospital or rehab facility?
Yes. We can provide scheduled pickup from hospitals, rehab facilities, assisted living communities, independent living communities, nursing facilities, and private residences. Please make sure the discharge time, pickup location, and passenger mobility needs are confirmed before booking.
Do you serve assisted living and independent living communities?
Yes. We provide transportation for residents of assisted living, independent living, retirement communities, and senior living facilities in and around The Villages. We can help with medical appointments, shopping, family visits, airport travel, and other scheduled rides.
Do you provide transportation for errands and personal trips?
Yes. In addition to medical and airport transportation, we may provide rides for grocery shopping, pharmacy trips, hair appointments, banking, social visits, church, community events, and other personal transportation needs.
Are your rides scheduled in advance?
Yes. Our transportation is scheduled in advance, so passengers and families know when the driver will arrive and where the passenger is going. This is different from relying on a rideshare app, where availability, driver experience, and level of assistance may vary.
How much does transportation cost?
Pricing depends on the pickup location, destination, ride distance, wait time, level of assistance needed, and whether the ride is one-way, round trip, or airport transportation. You can see an instant estimate when you request a ride on our website, or call or text 229.262.5502 for an exact quote.
Do you accept insurance?
Ring's is a private-pay service. If you are trying to use Medicare Advantage, Medicaid, VA benefits, or another transportation benefit, please contact your plan directly to confirm eligibility and approved providers. We are happy to provide a receipt for your records.
How do I schedule a ride?
You can schedule a ride by calling or texting 229.262.5502, or by completing the Request a Ride form on our website. Please have ready: passenger name, pickup address, destination address, appointment or flight time, one-way or round-trip request, any mobility needs, wheelchair, walker, cane, or luggage details, and whether a family member or caregiver will ride along.
Why choose a scheduled transportation company instead of a rideshare?
A scheduled transportation company is often better for seniors, medical appointments, airport trips, and passengers who need dependable door-to-door service. Unlike a basic rideshare, scheduled transportation lets you plan ahead, explain mobility needs, request round-trip service, arrange airport pickup, and confirm the level of help needed before the ride.
Do you provide transportation on weekends or holidays?
Weekend, evening, early-morning, and holiday transportation may be available by appointment. Airport trips and medical appointment rides should be scheduled in advance whenever possible. Call or text 229.262.5502 to confirm availability for your date and time.
What should I ask before booking medical transportation?
Before booking, ask: Is the ride door-to-door or curb-to-curb? Will the driver assist the passenger to and from the vehicle? Can the driver wait during the appointment? Can a caregiver or family member ride along? Is wheelchair or walker assistance available? What is the total cost? What happens if the appointment runs late? These questions help make sure the passenger gets the correct level of service.